Shipping FAQs

Please Note: 

Our on-line store is always open, and we have a couple adjustments to our office hours for Canada Day.

We will be closed this week on Thursday (June 29th), Friday (June 30th), and next week Monday (July 3rd).

Shipping: 

Orders from the Long weekend will be shipped on Tuesday (July 4th).

   

Wishing you a safe and wonderful Canada Day!

 

 

Our Office Hours are Monday-Thursday, 8:30am-4:30pm MST. Our shipping days are Monday, Wednesday, and Thursday. Orders placed by 11am MST on these days will be shipped out the same day! If placed after 11am we will do our absolute best to ship it out the same day, but if not it will certainly ship on our next shipping day.

Some of our most common questions:

Where do the earthing products ship from?

Orders ship from Sherwood Park, Alberta. (Just outside of Edmonton)

Where do we ship to?

Orders can be shipped to anywhere in Canada.

Will there be any fees when my order arrives?

Absolutely not.  The price you pay is your final price!  All prices are in Canadian dollars.

Which shipping method is used for orders with free shipping?

Orders over $200 ship Free via Canada Post Expedited Parcel.

How can I track my order?

As soon as your order ships, we will notify you by email and include the shipment tracking information. If you need help tracking an order, please give us a call or send us an email.

When can I expect to receive my order?

Below are approximate ship times for several Canadian cities coming from Canada Posts Website. (in Business Days) We do not guarantee any shipping times.

Shipping Service: Canada Post Expedited Parcel

  • Vancouver, BC….  2 days
  • Calgary, AB…  1-2 days
  • Edmonton, AB… 1-2 days
  • Yellowknife, NT… 4 days
  • Regina, SK… 2 days
  • Winnipeg, MB… 2 days
  • Toronto, ON… 4 days
  • Ottawa. ON… 4 days
  • Montreal. QC – 4 days
  • Halifax, NS – 6 days
  • Moncton, NB – 6 days
  • St. John’s, NF – 7 days
  • Charlottetown, PEI – 6 days

Please expect an extra 1-2 business days if shipping outside these major cities.

If you have any questions in regards to Shipping, feel free to call us at 1-877-819-1968, or send an email to info@earthingcanada.ca.