Earthing Canada is proudly Canadian! We are located in Alberta and are grateful for the opportunity to serve the Canadian market.
Our Guarantee
No surprise charges/fees: Because our products ship from within Canada, we guarantee that the price you pay when you checkout, is your final price… you do not need to worry about anyone attempting to collect additional taxes, duties or shipping fees upon delivery. All of our prices are in Canadian dollars.
Returns: We guarantee that you are able to return any products within 100 days from the time you receive them, if for any reason you are not satisfied. We encourage you to use the Earthing and Blushield products for the full 100 days, but you may return them for a full product refund without hassle at any time within those 100 days. Blushield Products must be returned to us in its original packaging and in original condition with no scratches or damages. If you purchased Earth Runners that do not fit or you aren’t happy with them, please return for a full refund. The Earth Runners must be in new condition with no signs of outdoor use wear and tear. Please wear your Earth Runners indoors to make sure they fit properly before wearing them outside. Any shipping costs are non refundable. In order to return a product, please email us at info@earthingcanada.ca or call us at 1-877-819-1968 for return instructions.
Warranty
- Earthing: All Earthing and Ground Therapy products come with a 1 year warranty against manufacturer defects.
- Blushield: Blushield Products carry a warranty period of 1 year. (exception of accessories) This covers factory defects or faults. This does not cover misuse, modification or neglect (dropping) or water damage. All Blushield Accessories ie: caps and headsets carry a warranty period of 14 days, from date of arrival.
- Hush Weighted Blankets: All Hush products are covered by a 1 year Limited Warranty.
- Earth Runners: Earth Runners sandals come with a proper manufacturer warranty for the lifetime of their Vibram® sole. Once the Vibram sole wears down to 3mm (1/8″) on any portion of it, the sandals are no longer covered by warranty. The sandals are designed where all the components have a matching life cycle. One of the great things about Earth Runners sandals is if your laces happen to wear out and your sole still has a bit of life left in it, you can order replacement laces that are easy to install yourself to stretch the life of your Earth Runners even further.
To see if your product is covered under warranty, please email us at info@earthingcanada.ca or call us at 1-877-819-1968 for instructions. If your product is covered under warranty, we will be happy to cover associated shipping costs.
Personalized Service: We guarantee that we will take the time to answer any and all questions or concerns that you might have. As avid users of the products ourselves, we are always happy to share our knowledge, and experiences.
Please feel free to contact us with any questions you may have!