Earthing Canada is proudly Canadian!  We are located in Alberta and are grateful for the opportunity to serve the Canadian market.

Our Guarantee

No surprise charges/fees: Because our products ship from within Canada, we guarantee that the price you pay when you checkout, is your final price… you do not need to worry about anyone attempting to collect additional taxes, duties or shipping fees upon delivery.  All of our prices are in Canadian dollars.

Shipping and Returns

Returns: We guarantee that you are able to return any products within 45 days from the time they are delivered. If you are not satisfied after that time, you may return them for a full product refund.  Blushield and Red Light Therapy Products must be returned to us in its original packaging and in original condition with no scratches or damages.

Shipping: All shipping costs are non-refundable. Customers are responsible for covering the shipping costs of returning any items. We recommend using a trackable shipping service to ensure your return is successfully received.  Refund amounts will be issued for the product value. Please email us at info@earthingcanada.ca or call us at 1-877-819-1968 for return instructions.

Warranty

  • Earthing: All Earthing and Ground Therapy products come with a 1 year warranty against manufacturer defects.
  • Blushield: Blushield Products carry a warranty period of 1 year. (exception of accessories) This covers factory defects or faults. This does not cover misuse, modification or neglect (dropping) or water damage. All Blushield Accessories ie: caps and headsets carry a warranty period of 14 days, from date of arrival.
  • Hush Weighted Blankets: All Hush products are covered by a 1 year Limited Warranty.
  • Kala Red Light Therapy: Red Light products carry a warranty period of 1 year.  This covers factory defects or faults. This does not cover misuse, modification or neglect (dropping) or water damage.

To see if your product is covered under warranty, please email us at info@earthingcanada.ca or call us at 1-877-819-1968 for instructions.  If your product is covered under warranty, we will be happy to cover associated shipping costs.

Personalized Service:  We guarantee that we will take the time to answer any and all questions or concerns that you might have.  As avid users of the products ourselves, we are always happy to share our knowledge, and experiences.

Please feel free to contact us with any questions you may have!